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version 1.2 This Support Service Level Agreement (SSLA) is a policy governing the use of the LogicalDOC support service under the terms of the LogicalDOC Srl Customer Agreement between LogicalDOC Srl and users of LogicalDOC ("you"). This SSLA applies separately to each installation using...

Read more …Support Service Level Agreement (SSLA)

version 1.0 The purpose of this policy is to establish standardized procedures for the secure and reliable backup of customer data stored in the LogicalDOC Cloud environment. This ensures data integrity, availability, and recoverability, supporting the organization’s business continuity, Service...

Read more …Cloud Backup Policy (CBP)

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